From the cutting room floor, as it were, AO’s got an excerpt so exclusive that it didn’t even make it into Andy Kessler’s latest book, Running Money, about the paper shuffle that transformed the airline business and Wall Street itself.
http://www.alwayson-network.com/comments.php?id=7451_0_1_0_C
“You can’t wear jeans,” the woman at the United Airlines counter told me.
“What was that?” I asked.
“I’m sorry, we have rules and codes of conduct to adhere
to. I can’t let you sit in First Class wearing jeans.”
“Really?” I had a cheap suit in my bag, but the last thing
I wanted to do was dash into some phone booth and change into super
executive so I could fly to Chicago.
“We can’t have some sort of riff-raff in our premium sections.”
“Well, I’m headed to a…”
“This is United Airlines, global leaders in air travel and destinations.”
“I’m interv…”
“Just a second. Your record is flashing red. This is very odd. Are you some sort of VIP?”